IT Media Sales Support Manager

Location US-CO-Englewood
Job ID
Information Technology


DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.


Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.


We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.


Opportunity is here. We are DISH.

Job Duties and Responsibilities

The Manager, Media Sales IT Support will play a critical role in providing technical solutions and production support for DISH Media Sales, the advertising sales division of DISH. He/she is responsible for communicating and collaborating with key business stakeholders, product managers and team members to analyze information needs and functional requirements, and ensure technical solutions meet business needs across the media sales organization.


Responsibilities include managing a small team of analysts dedicated to providing carefully executed technical solutions and product support, balancing product roadmap priorities and progress updates, and identifying and implementing process changes.



Primary Responsibilities:

  • Manage a small team of analysts
  • Break down and prioritize delivery of products and features by developing and maintaining the product backlog, user stories, and cross-product dependencies. 
  • Proactively communicate and collaborate with business stakeholders, IT staff, vendors and other team members to analyze information and functional requirements, manage the implementation process and ensure the delivered product meets business needs. 
  • Manage stakeholder needs & requests while balancing product roadmap priorities. 
  • Elicit, identify, document, and refine requirements from business problems, which may include technical requirements. 
  • Track and report on progress on roadmap items by internal IT and external vendors. 
  • Use metrics and feedback to improve team and organization processes, best practices, performance, and delivery. 
  • Assist with production support issues. 
  • Proactively communicate and collaborate with stakeholders, product managers and team members to analyze information needs and functional requirements, and ensure the technical solution meets the business needs. As well as the ability to effectively interface with all levels of executives, up to and including C-suite, of a Fortune 250 company; identify opportunities for improving existing processes and implementation of changes.

#LI-KK1 Denver, CO


Skills - Experience and Requirements

A successful IT Manager will have the following:

  • BA/BS in a technical or business discipline (information systems, engineering, computer science, finance, business administration, or accounting). 
  • 2-5 years of IT Manager, Product Owner or Product Manager experience
  • Experience in Advertising, Media, or Related Field a plus.
  • Excellent organizational, facilitation, and written/verbal communication skills. 
  • Self-motivation with strong, proven, analytical and problem-solving skills. 
  • Ability to collaborate with cross-functional resources and work well in a geographically distributed environment. 


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