Operations Manager, Manufacturing

Location US-TX-El Paso
Job ID


DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the launch of the first live, internet-delivered TV Service – Sling TV, that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We have a bold sense of pride, adventure, and desire to win – it’s in our DNA. And we’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story. Here you have the opportunity to become a part of an exciting organization that has the vision to be the leader in changing the way the world communicates by providing innovative technology, quality products, and dynamic services.

Job Duties and Responsibilities


  • Manage multiple managers and/or supervisors and is fully responsible for the processing and auditing of department’s efficiencies at the expected level of productivity and quality identified for one or more areas within the department
  • Responsibilities include resolving escalated process issues with manager/supervisors, process changes, and reporting to Senior Level management as needed
  • Responsible for managing and directing the day to day operations of a Manufacturing and Warehouse operation
  • Provides overall direction of lower level managers/supervisors in support of departmental objectives
  • Creates standard work procedures, prepares work schedules, and optimizes workflow
  • Inspires a highly-engaged culture based on treating all employees with dignity and respect
  • Collaborate with department managers in knowledge sharing, problem solving, and providing positive leadership within assigned functional areas
  • Collaborate with the manufacturing engineering and failure analysis teams on refining processes for new product introduction and identification of early failure trends in new products
  • Develops and manages quality assurance and cycle count program(s) designed to ensure continuous process improvement
  • Assigns and oversees projects dedicated to auditing and assess processes and procedures to ensure effectiveness
  • Determines performance measurement systems to enhance objectivity and the integrity of performance data and evaluations
  • Develops and implements ongoing training programs to support the launch of new products and processes
  • Recommends new and/or enhancements to existing processes and procedures
  • Develops and maintains shipping procedures and efficiencies, inventory maintenance and accuracy, receiving and order shipments
  • Provides accurate and sufficient data for the evaluation of production efficiencies, return authorization procedures, and determining trends
  • Provides direct interface to all other departments of the corporation’s group of companies regarding any operational issues
  • Responsible for high levels of employee engagement, operational performance, safety compliance, quality compliance, shift efficiencies, and collaboration with other department.

Skills - Experience and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • Bachelor's degree from a four-year college or university required
  • A minimum of five years of leadership experience in operations management in a medium-to-high volume manufacturing environment
  • Demonstrated ability to lead and motivate supervisors and managers to obtain results through others typically acquired through five or more years of increasing experience and responsibility including prior leadership and/or program management role
  • Proven ability to develop team members professionally and instill a high-quality culture
  • Demonstrated ability to organize and manage multiple priorities using effective problem solving/resolution skills and a team focus
  • Advanced knowledge of Microsoft Office - Excel, Word and Outlook
  • Strong knowledge of Lean Manufacturing principles
  • Warehouse experience is a bonus


  • Ability to effectively respond to and interact with all levels of manufacturing staff
  • Competencies include excellent organizational, analytical, interpersonal and written/oral communication skills
  • Flexible, innovative and the ability to manage staff, responsibilities and priorities in a fast paced, growth-oriented and time-critical environment
  • Proven ability to develop team members professionally and instill a high-quality culture

Senior Manufacturing Manager


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