DISH

Senior Program Manager

US-CO-Englewood
Job ID
2017-38414
Category
Engineering

Summary

DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

 

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

 

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

 

Opportunity is here. We are DISH.

Job Duties and Responsibilities

DISH is seeking a Senior Software Program Manager for our Englewood, CO location with responsibility of maintaining program management responsibilities for companywide initiatives, in addition to supporting our continued transition into an Agile organization.  The role will have responsibility for being able to work amongst traditional waterfall teams as well as Agile release trains to ensure company projects are completed in a timely manner.  Initially, primary duties will include ensuring large initiatives are tracked, managed and communicated effectively with stakeholders and customers. Longer term, we see the role transitioning into an agile role within the Portfolio, Program or team level of one of our trains. A large portion of our work is governed by our use of Scaled Agile Framework Methodology (SAFe). However, the position will require an individual capable of coordinating interaction with other groups that also work within a waterfall methodology. 

The ideal candidate will have a strong background in systems or software engineering projects. Working knowledge and experience of program/project management as well as, Agile, Lean Principles, Scaled Agile Methodologies. This position will interface with multiple groups within DISH including Set Top Box, Uplinks, Sales, Operations and other teams as required. The individual is responsible for working closely with stakeholder, customers and management to define project timelines, requirements and tracking of activities to completion. 

 

Primary responsibilities fall into the following categories:

  • Capable of working in both traditional waterfall and an Agile (SAFe) environment, supporting the organization and teams in bridging the needs of both processes.
  • Capable of creating, managing and tracking project schedules and deliverables for waterfall or cross process projects.
  • Liaise, coordinate, evaluate and assign prioritization of work for Agile or waterfall teams.
  • Coordinate development, improvement and release of features or projects.
  • Communicate with internal and external customers and vendors.
  • Communicate and co-ordinate priorities, risks and dependencies within both processes.
  • Demonstrated capability to transition to an Agile role within the organization
  • Demonstrated experience in the writing, managing and maintain at various levels of requirements for both waterfall and agile projects.
  • Work with subject matter experts to refine requirements across waterfall and agile activities.
  • Participate in waterfall project and/or Agile team ceremonies
  • Actively engaged in relentless process improvement.
  • Support varying groups such as Project Managers, Architects, Product owners, Product managers in defining and orchestrating the necessary activities to ensure project work gets completed.
  • Plan, track and communicate team commitments, sprint objectives and PI progress.
  • Be involved in continuous SAFe process improvement initiatives.
  • Participate in departmental innovation meetings to generate ideas to improve technology, systems and processes.
  • Utilize Scaled Agile Framework for Enterprise, Rally, Confluence, Hipchat, MS SharePoint, MS Visio, MS Project and other company tools in completing duties.

Skills - Experience and Requirements

The successful Staff Program Manager will have the following:

 

  • BS or BA with 8-10 years’ project or program management experience; or an MS with 5–6 years of related experience or an equivalent combination of experience and education.
  • 4 or more years of experience working in an Agile Software Development Process.

Preferred Qualifications:

  • Strong working history in Agile, Scaled Agile, and Waterfall processes.
  • Previous experience as a Program Manager and/or SAFe Scrum Master
  • 1 or more years of experience working with Scaled Agile Framework Methodology (SAFe) process
  • Experience in Satellite Pay TV or Cable Industries.
  • Experience in conditional access systems or encryption technology projects.
  • PMP and/or Scaled Agile Framework Program Consultant (SPC), Practitioner (SP) or Agilist (SA) Certification

 

 

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