DISH

Staff Applications Support Analyst

US-CO-Englewood
Job ID
2017-39472
Category
Information Technology

Summary

DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

 

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

 

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

 

Opportunity is here. We are DISH.

Job Duties and Responsibilities

The Staff Analyst/Developer will be part of a team that is responsible for 24X7 support for our production environment.  The daily job activities include but are not limited to resolving production broke issues quickly and effectively.  In doing so, we also apply one of Dish’s core values, ‘Do it right the first time’, by making sure the problem is fixed at root cause.  In addition to production support, the job also entails working on ERP projects, design analysis, reviewing requirements with development, and assisting with UAT/training. 

 

 

Primary responsibilities fall into the following:

  • Responsibilities include analysis, implementation, and support
  • Proficient with tools used to support Oracle Application including, but not limited to PL/SQL, SQL*Plus, Forms, Reports, Workflow, My Oracle Support, OA Frameworks
  • Strong knowledge of Oracle database structures, API's, Interfaces, Linux, SFTP, and Customizations 
  • Installed R12 modules include HR (Advanced Benefits, OTL, CWB), Financials (AP, AR, GL, FA)  and Supply Chain (INV, PO, OM, iProcurement)
  • Perform system administrator tasks
  • Maintain a healthy relationship with Development, DBA’s and Internal customers
  • Create operation run books and document process flows  

#LI-PL1

Skills - Experience and Requirements

A successful Application Support Analyst will have the following:

  • Bachelor's degree in CIS or other technical area and at least 4 years of professional experience; or equivalent professional experience in the relevant technologies
  • Advanced System Administrator and EBS best practices knowledge 
  • Ability to quickly learn custom processes
  • Strong documentation and communication skills with a customer focused approach
  • Must have the ability to articulate ideas, written and verbal, to technical and non- technical internal and external professionals
  • Characteristics that include curiosity, pride, adventure and winning

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