DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the launch of the first live, internet-delivered TV Service – Sling TV, that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.
Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.
We have a bold sense of pride, adventure, and desire to win – it’s in our DNA. And we’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.
Opportunity is here. We are DISH.
DISH is looking for a Business Operations Analyst to join our In-Home Services division to support our inventory operations. This analyst will focus on supporting inventory operations within the field organization which consists of over 150 field locations and over $60 Million of inventory. Assignments will include analytic support for inventory operations, process improvement initiatives, and system troubleshooting. The ideal candidate will have a background in operational support and experience with data analysis. Prior experience in a business support role is beneficial.
Primary Responsibilities fall into the following categories:
Support field location operations by trouble shooting system errors and providing direction.
Establish guidelines and new processes to improve the level of support to the field; evaluate business processes and provide direction for corrective action as needed; document business processes and update required documents.
Responsible for identifying training needs in the organization and working with the training department to develop content to address the needs; build relationships enterprise wide, and successfully work across departments to coordinate and communicate with various groups and key players.
Communicate with employees in field locations in written and spoken communication.
Work collaboratively with other departments within DISH to implement new business processes.
A successful Inventory Business Analyst will have the following:
Bachelor's degree from four-year college or university; or equivalent combination of education and experience; plus previous experience in operational support.
Must have excellent facilitation skills, very strong follow through abilities and must have strong ownership of projects and tasks
Must have the ability/experience to recommend solutions to issues and risks.
Proficiency with Excel, Powerpoint, Word, Access etc.