Senior HR Manager

US-IL-Chicago | US-CA-Riverside | US-CO-Englewood
Job ID
Human Resources


DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.


Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.


We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.


Opportunity is here. We are DISH.

Job Duties and Responsibilities

We are currently seeking a Senior Human Resources Leader to lead the Midwest and West regional HR team for our In-Home Services (IHS) business group.  This key leader would be based in either of these regions and will support over 2300 employees in over 60 IHS locations throughout the Midwest and West regions to include Utah, Colorado, California, Oregon, Missouri, Michigan, Minnesota and more.   We're looking for the rare talent that can be a leader, strategist, advocate and technician; people who believe that great human resource leadership is a deeply collaborative process. We're looking for people with strong capability, passion and pride. This is the place for human resource professionals who enjoy being told that something isn't possible and then proving that it is.


The Senior Human Resources Leader will direct the HR practices and strategies in support of the critical customer-facing function of DISH: In Home Services (IHS). The IHS Team is responsible for the installation, education and ongoing service of our valuable subscribers across the Midwest and West region. This leadership position will partner with IHS business leaders to ensure the successful implementation and uniform administration of company-wide initiatives and practices. This Senior HR leader supports the achievement of regional and national financial and client goals for the year, through progressive recruiting, compensation management, employee development and retention programs. In addition, this role ensures HR strategies and practices are consistently implemented throughout the system.


This critical role reports to the Director of HR and manages a staff of HR Managers and Advisors who own the day to day relationship for HR, partnering with our In Home Services Regional Operations Director and leadership team. Travel demands vary based on the business, but is estimated at 35-50%(at times).  Relocation assistance is available for this role.




HR Strategy: 

  • Research and recommend progressive human resource programs that will enhance overall organizational effectiveness and enhance the ability of the company and function to meet its strategic business goals
  • Develop and execute talent management plans to ensure that our best talent is placed in the right positions through targeted recruiting and on-going development

Recruitment & Retention:  

  • Manage the IHS Midwest and West Region of HR managers/HRBPs and partner with our centralized recruiting team to meet or exceed quarterly and annual recruiting targets
  • Drive engagement and training for the region to increase retention within the region
  • Work with regional IHS Trainers and Corporate Talent Management Team to roll out both national and local training and development programs that drive employee productivity, engagement, and retention

HR Leadership: 

  • Ensure policies, practices and procedures are administered in a fair and consistent manner and in accordance with all applicable local, state and/or federal laws
  • Work with colleagues in the DISH HR shared services organization (compensation, benefits, HRIS, analytics, etc.) to assure good alignment with employee needs and ongoing process/service improvement initiatives


Skills - Experience and Requirements

A Successful Senior HR Leader will have the following:


  • A Bachelor’s degree from an accredited four-year college or university with a focus in human resources management, or related field strongly preferred or equivalent combination of education and experience. Also, 5-7+ years of progressively responsible Human Resources experience, with at least 2 at the manager level
  • Experience leading an HR team, including professionals at a manager level. Experience managing teams in remote locations a plus with a proven track record within multiple HR disciplines: employee relations, training and development, and experience are most critical
  • Experience in coaching and advising employees at multiple levels from front-line hourly employees to executives
  • Deep knowledge of best practices from past employers, professional networks, continuing education. Strong preference for past experience with a best-in-class employer with strong, innovative HR practices
  • Ability to stand firm and remain committed when necessary and facilitate understanding when difficult decisions must be made and executed
  • Exceptional verbal and written communication skills; proven ability to communicate effectively with all levels of management and staff and adept at handling multiple competing priorities and duties in a fast-paced, results driven, rapidly changing environment - with minimal daily oversight


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