Engineer III - Customer Networks

Location US-WY-Cheyenne
Job ID


DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.


Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.


We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.


Opportunity is here. We are DISH.

Job Duties and Responsibilities

DISH is seeking a talented and motivated Network Engineer to join the Network Engineering and Operations team in Gilbert, AZ to design, implement, and operate the DISH carrier-class network infrastructure that support a wide range of services including broadcast video, Over-The-Top video (OTT), and Content Delivery Network (CDN). This network is one of the world's largest MPLS networks. 

Primary responsibilities fall into the following categories:


  • Perform Tier 2 escalated fault management and problem resolution in a highly complex, mission critical network environment
  • Work closely with other departments to ensure problem resolution and minimize time to restoral
  • Network change management: support modifications, maintenance to complex network systems
  • Lead implementation of new systems into production network
  • Perform capacity planning and management of Cisco LAN and WAN backbone connections
  • Train and assist junior engineers.
  • Ensure that network documentation is kept up-to-date.

Skills - Experience and Requirements

A successful Senior Engineer/Architect will have the following:


  • Bachelor’s Degree in a technical discipline and 4 or more years of related experience; or equivalent combination of education and experience.
  • 5 or more years designing and/or supporting Cisco networks in an enterprise or carrier environment

  • CCNP certification or equivalent knowledge and experience

  • Must be able to participate in a 24x7 on-call rotation

  • Requires high proficiency with Layer 3 routing and advanced routing technologies

  • Must have advanced functional knowledge of the following technologies: BGP, OSPF and IP Multicast

  • Must have hands-on experience with and working knowledge of the following equipment: Cisco 7600s, 6500s, ASR, ASA, Nexus 7K/5K, Check Point, F5

Preferred Qualifications:

  • Ability to apply advanced troubleshooting skills to resolve complex problems are essential
  • Network change management: support modifications, maintenance to complex network systems
  • Must have excellent communication skills, effectively interact with management, vendors and customers and should be able to effectively communicate complex issues in a clear straightforward manner
  • Specific experience in a technical leadership role with complex projects related to Layer 2 and Layer 3 Cisco networking
  • Work effectively with cross-functional teams and must be flexible enough to deal with different technical skill levels and skill sets
  • Ability to deal with concurrent problems and issues effectively. Proven ability to work in a dynamic and high-pressure environment
  • Able to exercise sound technical judgment and discipline in the execution of network changes and deployment plans
  • Able to clearly provide status of efforts to resolve problems
  • The capability to creatively approach problems not covered by existing procedures



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