Marketing Strategy Lead

Job ID


DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.


Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.


We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.


Opportunity is here. We are DISH.

Job Duties and Responsibilities

The Customer Retention team is looking for an individual to support critical ongoing corporate and operational projects. This position will be a bridge between the Customer Retention team and the operational teams within Dish. This person will be required to work cross functionally with Operations, IT, and training to make the program a success.  The successful candidate will be able to navigate a corporate environment. 

  • Supports the strategic execution of retention programs that can be used on DISH customers to manage churn. 
  • Analyze and develop strategies based on a combination of reports/metrics and anecdotal information on the industry and current trends.
  • Partner cross-functionally across the business to align goals and objectives, manage competing priorities, and develop key relationships to drive department initiatives.
  • Represents the interests of the department and our subscriber base in cross-functional meetings and with the executive team.

Skills - Experience and Requirements

A successful Marketing Lead will have the following:

  • Degree from a four-year college or university required with 3+ years of related work experience; Bachelors/Masters in Marketing, Finance, Accounting, Economics, or related discipline strongly preferred, MBA a plus.
  • Excellent project management skills are required including the ability to multi-task, be organized and drive projects towards completion.
  • Experience working with large scale projects; operational management and corporate strategic experience is preferred.
  • Ability to facilitate a project with multiple steps from conception to delivery and measure success.
  • Proven success in leading cross-functional teams by communicating effectively and professionally.
  • Ability to learn quickly, prioritize and work under pressure, adapt to a rapidly changing environment and demonstrate a sense of urgency -- while not being overly sensitive, quickly frustrated or easily flustered.


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