Compliance Analyst - Sales Operations

Job ID
Indirect Sales


DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry.  Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves.  We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider.  We are doing it again with the launch of the first live, internet-delivered TV Service – Sling TV, that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.


Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.


We have a bold sense of pride, adventure, and desire to win – it’s in our DNA.  And we’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.


Opportunity is here.  We are DISH.

Job Duties and Responsibilities

A Business Operations Analyst is responsible for the high-level review of retailer businesses. In addition to assisting authorized retailers comply with DISH business rules and applicable laws, including Telephone Consumer Protection Act (TCPA) and Telephone Sales Rule (TSR), the analyst will travel extensively, providing onsite visits to retailer business locations.


Primary responsibilities include the following:


  • Face-to-face interaction with authorized retailers, including owners, employees, independent contractors, agents, and third-party affiliates during onsite visits. Compile and summarize findings to the business.
  • Conduct in-person and telephone mystery shopping as needed.
  • Responsible for preparing and delivering the required training to facilitate changes in policies and procedures.
  • Assist in the completion of difficult projects that are broad in nature by following general guidelines. Maintain and applies knowledge of practices and procedures in area of expertise.
  • Create, explain and maintain data mainly utilizing Microsoft Excel and Word.
  • Other duties as required.  This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position.

Skills - Experience and Requirements

Skills, Experience and Requirements


  • Up to 75% travel required (Monday-Friday).
  • Ideal candidate will have work experience in the Pay TV industry. 
  • Excellent written and verbal communication skills needed to effectively present information for a variety of issues.
  • Ability to prioritize, meeting deadlines and target completion dates.
  • Motivated Self-starter with a strong work ethic and high degree of integrity.
  • Ability to create, maintain, analyze and publish data primarily utilizing Microsoft Word and Excel.
  • Bachelor’s Degree or equivalent work experience required.
  • Bilingual (Spanish) is a plus.


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