DISH

IT Technician

US-CO-Englewood
Job ID
2017-41477
Category
Information Technology

Summary

DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

 

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

 

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

 

Opportunity is here. We are DISH.

Job Duties and Responsibilities

The Mobility Support Desk IT TECH will be responsible for supporting the DISH Smart Mobility Solution that our IHS field installers and IHS managers utilize. MSD is a one stop shop for trouble-shooting, phone imaging, shipping, receiving, deploying hardware and software to the field including training, and field replenishment.

 

  • The candidate will have technical aptitude, attention to detail, and be a cross functional player on our team.  
  • The IT TECH will be leveraged to participate in and support our core function, which is to efficiently enable our installers to do their job with the DISH solution provided to them.   
  • The IT TECH will work closely with other teams at DISH so we can succeed holistically.  Meeting our company goals, team goals, deadlines, and being a team player are required elements as an MSD employee.

Skills - Experience and Requirements

A successful IT Technician II will have the following: 

  • Bachelor’s Degree, Associates Degree or Certificate in Computer Science or related field with two plus years related experience and/or training; or equivalent combination of education and experience
  • Ability to effectively present information and respond to questions from managers and clients
  • Team player who has the ability to work effectively with all levels of company personnel and who is flexible to meet customers’ requests with little to no notice
  • Knowledge of Windows 7 Professional, MS Office 2013
  • This position will require to be flexible with their schedule and requires night and weekend work, both scheduled and unscheduled, and should be available 7 days a week including holidays

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