Director of Manufacturing

Job ID


DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.


Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.


We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.


Opportunity is here. We are DISH.

Job Duties and Responsibilities

DISH’s Manufacturing team ensures the high quality condition of millions of satellite receivers and remote controls.  State-of-the-art facilities in El Paso, TX, Spartanburg, SC, and Denver, CO, use advanced diagnostic tools and automated equipment to test, refurbish and redistribute hardware to customers.


 The Director of Manufacturing is responsible for the receiving, production and warehouse operations of the Spartanburg, SC service center with a staff of approximately 900 individuals and a $22M annual payroll, processing 3.3M returned units per year in a 3-shift operation.  The Director will accomplish this with a lean exempt staff of approximately 48 heads and requires partnering with manufacturing engineering, test engineering, maintenance and the El Paso, TX location on continual improvement efforts and realization of planned process improvement activities. This role has a very high degree of responsibility and visibility to Executive Leadership with a solid career path. 


Specific responsibilities will include, but not be limited to:

  • Responsible for meeting production commitments at required labor efficiencies while keeping material cost per unit within budget. 
  • Expected to meet fulfillment requirements to the sales organization and distribution pack out locations.   Outputted product should meet or exceed required quality levels both functionally and aesthetically. 
  • Partnering with the internal quality assurance organization and process to assure quality levels. 
  • Responsible for meeting or exceeding OSHA safety requirements and managing the safety results of the operations in terms of the workers compensation incident rate and the associated expense on claims related to safety. 
  • Responsible for the recruitment, hiring and development of staff to support the operation and minimizing the turnover rate of existing staff. 
  • Ensuring acceptable inventory accuracy is maintained through cycle count and physical inventory programs for both on-site and off-site stored material.  Total stored inventory is expected to surpass 1M units in 2017. 
  • Additionally responsible for the facility security and maintenance teams and activities associated with the facility and machinery supporting its operation.



Skills - Experience and Requirements

Professional Experience/Qualifications:

  • Bachelor’s degree (B.S.) in an Engineering or Business discipline and 7+ years related work experience, including 5+ years supervisory or management experience; or equivalent combination of education and experience.  MBA or Master's degree strongly preferred.
  • Demonstrated experience as a change agent with ability to influence and communicate at all levels in the organization.
  • Knowledge of Employee Experience and Servant Leadership principles is highly valued.
  • Six Sigma or Lean qualifications with demonstrated implementation experience; OSHA, APICS (CPIM), Workers Comp and EEO experience preferred.
  • Manufacturing and warehouse experience; Hardware/software testing experience or exposure a plus.
  • Ability to interface and communicate effectively with all levels of employees as well as executive leadership.
  • Excellent technical, conceptual, and financial skills.
  • Ability to motivate team efforts to accomplish goals and recognize success appropriately.
  • Strong skills working in matrixed environments with the ability to influence without authority. 




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