Quality Assurance Manager

Location US-TX-El Paso
Job ID
Quality Assurance


DISH’s Quality Assurance team ensures compliance with DISH’s desired levels of quality and service.  We have state-of-the-art QA facilities in El Paso, TX, Spartanburg, SC, Suwanee, GA and Denver, CO - this role will be based out of El Paso, TX and will use statistical sampling, and advanced quality assurance engineering tools to validate DISH hardware streams before distribution to customers. 


This position manages quality personnel and processes involved in the manufacture, inspection, pack-out, service and/or testing of company products and services.

Job Duties and Responsibilities

  • Responsible for assuring quality equipment and tools are maintained/calibrated
  • Prepare written reports and provide statuses for management as required, and will issue/manage corrective actions (CARs) against identified problems
  • May be required to visit supplier facilities both nationally and internationally.
  • Participate in Material Review Board (MRB) activities
  • Manage continual enhancement and improvement of Quality processes and procedures
  • Responsible for designated QA inventories
  • Engage in the typical responsibilities of a manager including planning, evaluating, controlling and tracking against goals, budget, and timetables
  • Assist in the definition of department budget requirements including personnel, capital and expense items and directly responsible for managing approved budget

Skills - Experience and Requirements


  • Bachelor's degree (B. A.) and and 5+ years of experience; or equivalent combination of education and experience.


  • Ability to read, analyze and interpret business periodicals, technical procedures or government policy.
  • Strong management skills and analytical skills
  • Ability to handle several projects simultaneously and able to develop test plans to measure results.
  • Ability to work with mathematical concepts such as probability, statistical inference, and fundamentals of plane/solid geometry and trigonometry. Ability to use concepts such as fractions, percentages, ratios, and proportions to practical situations.


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