DISH

Account Manager - Fulfillment

US-CO-Englewood
Job ID
2017-41951
Category
DISH Network Services (DNS)

Summary

DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

 

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

 

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

 

Opportunity is here. We are DISH.

Job Duties and Responsibilities

We’re looking for an Account Manager to oversee strategic accounts day to day operations to achieve annual revenue goals. The ideal candidate will have experience developing and implementing account plans aligned with our corporate goals to drive  the overall volume of services. The Account Manager will be the advocate for key external partners to ensure a high quality of service and lead initiatives to maintain and grow the accounts.

 

Other duties include:

  • Working closely with regions, managers, and executives to support business objectives
  • Continuously monitor, update, and report on performance and status of projects
  • Build and maintain positive business relationships with both internal and external customers
  • Strategic analysis of initiatives to maximize revenue opportunities
  • Identify areas of opportunity and implement strategic initiatives to capitalize on these opportunities   
  • Critical thinking skills using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems

#LI-DP1 Englewood, CO  

Skills - Experience and Requirements

Successful Account Manager applicants have the following:

 

  • Bachelor's degree from a four-year college or university strongly preferred; plus two years of relevant account management experience
  • Superior communication capability to both internal and external executives, suggests innovative business solutions, and develops real-time fixes to customer impacting issues.
  • Apply objective, analytical, and orderly thinking to the analysis of complex problems.
  • Proficient use of MS Excel, Access, and PowerPoint
  • Significant internet knowledge and usage a plus
  • Extreme devotion to customer experience

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