DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.
Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.
We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.
Opportunity is here. We are DISH.
To learn more about our IT organization please visit http://explorethefuture.dish.com
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as required.
The IT Support Engineer will work as a member of the Internal Customer Support Team in IT Operations. The primary responsibility of this role will be to resolve End User Computing issues for internal DISH customers. They will leverage ServiceNow, SCCM, and Casper to provide support and solutions at our Fort Worth office. As part of the Tier Two Support team, they will be providing support for not only OSX and Windows computers, but also for mobile devices, such as iOS and Android phones and tablets. They will also assist with technology items such as Telephony, Video Conferencing, Audio/Video equipment including TV’s and various Consumer Electronics.
Primary responsibilities include:
A successful IT Support Engineer will have the following qualifications: