DISH

Region Manager

US-IL-Chicago
Job ID
2018-42508
Category
DISH Network Services (DNS)

Summary

DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry.  Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves.  We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider.  We are doing it again with the launch of the first live, internet-delivered TV Service – Sling TV, that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

 

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

 

We have a bold sense of pride, adventure, and desire to win – it’s in our DNA.  And we’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

 

Opportunity is here.  We are DISH.

Job Duties and Responsibilities

The Region Manager oversees all administration, warehouse and installation activities of the assigned Territory; which includes several Operations Managers, multiple Field Operations Supervisors, the entire Warehouse function of several facilities, and hundreds of DISH Installation Technicians. This inspirational leader will ensure a high level of profitability, overall customer service/satisfaction, adequate staffing levels, training, internal and external business growth, and maximize asset utilization in order to achieve company goals. This position also plays a crucial role in further developing the company, every single day.

 

Other areas of focus include:

  • Directing P&L responsibilities and managing spending and inventory control within the Territory assigned.
  • Achieving installation, customer service, and performance metric goals for the Territory assigned.
  • Working autonomously in a fast paced environment, taking the initiative, managing multiple projects, and working to find solutions under tight time frames.
  • Overseeing all hiring, training and supervision of employees, as well as performance management, performance metrics, customer feedback, site visits, personal and team observations and feedback within the Territory.
  • Traveling to meet and collaborate with team members and attend company meetings, functions, and training.
  • Coaching, leading, and mentoring multiple levels of the organization on a continuous basis.

Skills - Experience and Requirements

Successful Region Managers possesses the following:

  • Bachelor’s degree from four-year College or University strongly preferred and 5+ years related experience; including 2 years supervisory/management experience and/or training; or equivalent combination of education and experience.
  • Experience managing multiple sites in a large Territory.
  • Compelling Leadership Philosophy with the ability to develop managers; especially in the areas of performance coaching and leadership skills in a fast paced, growth-oriented and time-critical environment.
  • Experience with P&L responsibilities, including budget overview and cost controls with a history of understanding and driving performance metrics.
  • Proven history of successfully managing multiple or conflicting priorities and deadlines.
  • Flexibility and comfort with traveling up to 75%.
  • Superb presentation/facilitation, organizational, analytical, interpersonal and written/oral communication skills, across multiple levels of the organization.
  • Well versed in technology and the curiosity to continue to learn and introduce cutting edge options to drive business initiatives.

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