DISH

  • Bilingual Business Analyst

    Location US-CO-Englewood
    Job ID
    2018-42826
    Category
    Indirect Sales
  • Summary

    DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry.  Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves.  We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider.  We are doing it again with the launch of the first live, internet-delivered TV Service – Sling TV, that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

     

    Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

     

    We have a bold sense of pride, adventure, and desire to win – it’s in our DNA.  And we’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

     

    Opportunity is here.  We are DISH.

    Job Duties and Responsibilities

    The Business Operations Analyst is responsible for a high-level review of audits conducted on retailer businesses. In addition to reviewing and investigating new customer activations, Analyst will review and present complex audit details to the business, compiling information for drawing conclusions, and summarizing the findings for management review.  The analyst will monitor and respond to current and newly developed operational policies, procedures, and systems among multiple departments.  This role supports audit management and various assignments for Sales Operations Risk and Audit Team.

     

    Primary responsibilities include the following:

    • Conduct research related to Incentive Payments based on Business Rules.
    • Completes assigned audits and summarize findings to the business.
    • Analyze current processes and procedures to maintain them or make recommendations to promote effective operations within and between departments.
    • Responsible for preparing and delivering the required training to facilitate changes in policies and procedures.
    • Assist in the completion of difficult projects that are broad in nature by following general guidelines. Maintain and applies knowledge of practices and procedures in area of expertise.
    • Create, explain and maintain data mainly utilizing Excel workbooks.

    Skills - Experience and Requirements

    A successful Business Operations Analyst will have the following:

    • Bachelor’s Degree preferred
    • Experience working with Microsoft SQL a plus
    • Experience in the Pay TV and/or Risk Management a plus
    • Excellent written and verbal communication skills needed to effectively present information for a variety of issues.
    • Ability to prioritize, organize and complete all tasks, meeting deadlines and target completion dates.
    • Multi-tasking is a necessity.
    • Strong customer service skills; friendly, approachable and motivated with a strong work ethic and high degree of integrity.
    • Ability to create, maintain, analyze and publish data primarily utilizing Microsoft Excel.
    • Experience in the Pay TV and/or the financial industry a plus.
    • Spanish speaking preferred

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