• Senior Supervisor, Earth Station Operations

    Location US-WY-Cheyenne
    Job ID
    DT Uplink Management
  • Summary

    DISH is a Fortune 250 company with more than $14 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.


    Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.


    We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.


    Opportunity is here. We are DISH.

    Job Duties and Responsibilities

    DISH’s Digital Broadcast Centers provide advanced online video delivery and satellite video delivery for broadcasters and Pay-TV operators across North America. Through our network of uplink centers, these world-class facilities are also home to DISH’s 24/7 traffic, technical operations, and satellite access centers. This team is comprised of experienced professionals dedicated to providing customers with an unparalleled level of service delivering content and programming to over 16 million subscribers every day.


    DISH is seeking a Satellite Monitoring Group (SMG), Sr. Supervisor, who will be part of a well-organized and motivated engineering team responsible for monitoring, escalating and troubleshooting signal quality and RF anomalies within the ground-to-space-to-ground segments used in large-scale Direct-to-Home satellite operations. Position includes operating a vast network of remote monitoring sites in support of various work activities. (e.g. scheduled/unscheduled ground system maintenances, spacecraft payload launches, system reconfiguration)


    Primary responsibilities fall into the following categories:

    • Assists with coordinating and supporting various maintenance activities and configuration changes for 6 large satellite broadcast centers.
    • Manages multiple priorities with differing demands on resources and staff effectively
    • Facilitates oversight and execution of preventive trending and analysis schedules
    • Mentors/leads supervised staff in setting personnel goals for professional growth and career advancement while overseeing the completion of departmental projects and delegated tasks.
    • Keeps teammates and management informed of progress on noted discrepancies and facilitates and tracks them to resolution.
    • Carefully monitors vacation, sick, and holiday hours of supervised staff by maintaining appropriate tracking & audit systems.
    • SHIFT WORK: 24x7x365 as needed; to include weekends and holidays; Shift rotations of 1 to 3 month are typical, 6 to 12 month if needed.


    Skills - Experience and Requirements

    A successful SMG Sr. Supervisor will have the following:

    • Accredited Bachelor’s Degree in Science, Mathematics, Electronics, or Physics or twelve (12) years of equivalent industry experience. (With the described degree, nine (9) years of actual work related experience required)
    • US citizenship or Permanent Resident status.
    • Demonstrated experience and will use unbiased objective criteria for producing effective personnel performance evaluations and goals for supervised staff
    • Understanding of theoretical and operational concepts related to the commercial satellite communications industry, Ability to work with electronic test equipment and industry standard tools including spectrum analyzers and Monitor & Control systems
    • Carefully monitors cost accounting by establishing and maintaining appropriate purchase order tracking & audit systems. Cross checks account balances against invoice charge and vendor credits
    • The ability to respond to audible and visual alarms, communicate vocal details via short wave radio, voice box, telephone to convey information.
    • A valid DOT motor vehicle license is required to operate our aerial lift.  The aerial lift is operated on company property to access antenna components (ie. antenna heaters and feeds) outside of the personnel safety boundaries installed on the antennas.  The aerial lift is operated on the site parking lots and roads in the vicinity of other motor vehicles.   
    • Other physical job requirements that are necessary that require ADA acknowledgement:
        • Climbing – Must be able to climb a vertical ladder unassisted in excess of 30 feet in order to access equipment installed on antenna platforms.
        • Lifting – Ability to lift or move 75lbs.  Required to move klystron tubes into and out of their transmission cabinets.  This also meets the requirement to be able to rake snow out of the antennas from the aerial lift.
        • Heights – Must be able to work at heights up to 50 feet.  Required to work on antenna heaters and components in the aerial lift.
        • Weather – Must be able to work outdoors in inclement weather conditions and in areas that are slippery or have uneven surfaces.  Required to clear antennas of snow and ice or conduct antenna repairs during the heat of the day.
      Shiftwork – Must be able to work any shift in 24x7x365 environment in order to meet the needs of Dish customers


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