• Business Operations Analyst

    Location US-CO-Englewood
    Job ID
  • Summary

    DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.


    Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.


    We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.


    Opportunity is here. We are DISH.

    Job Duties and Responsibilities

    DISH is seeking a Business Analyst at its Corporate Headquarters in Englewood, CO to provide detailed insight into targeted vertical markets to be used by the Commercial Management team in defining Sales, Marketing, and Product strategies to increase market share and revenue.  Individuals in this role will develop and maintain comprehensive knowledge of the targeted vertical markets, including competitive landscape, market trends and opportunities, key decision makers and product/service needs. They will also develop a deep understanding of internal and external data sources, architecture, and use cases. Utilizing this knowledge, they will assist in developing and implementing strategic plans to maximize revenue, channel growth and market share by creatively applying this knowledge. 


    Primary responsibilities fall into the following categories:

    • Maintain comprehensive knowledge of customer product/service needs, buying behaviors, trends and opportunities for improved performance.  
    • Develop in-depth understanding of internal and external data, architecture, and how it can be applied to achieve business goals and enhance the sales process.
    • Utilize advanced statistical and programming skills to create and refine models that power deep insights from internal and external data sources.
    • Coordinate with the internal stakeholders including Marketing, Product Development and Sales Channels to understand needs and deliver market and or customers analysis to achieve goals and drive profitable growth.
    • Manage, analyze and provide regular reporting on sales metrics to determine success and areas of improvement.  Performance metrics include but are not limited to: market share, sales, retention, revenue, ROI, and NPV.
    • This list is not meant to be comprehensive of all duties and responsibilities assigned to this position.



    Skills - Experience and Requirements

    A successful Business Analyst will have the following:

    • Bachelor's degree from four-year college or university; or two years related sales experience and/or training; and four plus years of experience; or equivalent combination of education and experience, MBA preferred. Experience and/or educational focus in Finance, Statistics, or Computer Science preferred. 
    • Experience in developing and maintaining relational databases with large volumes of data.
    • Exhibit the core values of DISH – Curiosity, Pride, Adventure and Winning. 
    • Effectively respond to and interact with all levels of organizational staff across the DISH organization. 
    • Presentation/facilitation, organizational, analytical, interpersonal and written/oral communication skills
    • Computer expertise, including advanced skills in Excel, use of internet, relational databases, advanced statistical software (Python, R, etc), and presentation applications
    • Must be flexible, innovative and have the ability to manage responsibilities and priorities in a fast paced, growth-oriented and time-critical environment


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