DISH

  • Senior Business Operations Analyst- Sling TV

    Location US-CO-Englewood
    Job ID
    2018-45324
    Category
    Sling
  • Summary

    Sling_logoSling TV L.L.C. provides an over-the-top (internet delivered) television experience on TVs, tablets, gaming consoles, computers, smartphones, smart TVs and other streaming devices. Distributed across a variety of strategic device partners, including Google, Amazon, Apple TV, Microsoft, Roku, Samsung, LG, Comcast, and many others, Sling TV offers two primary domestic streaming services that collectively include more than 100 channels of top content. Featured programmers include Disney/ESPN, Fox, NBC, HBO, AMC, A&E, EPIX, Cinemax, Starz, NFL Network, NBA TV, NHL Networks, Pac-12 Networks, Hallmark, Viacom, and more. For Spanish-speaking customers, Sling Latino offers a suite of standalone and extra Spanish-programming packages tailored to the U S. Hispanic market.  And for those seeking International content, Sling International currently provides more than 300 channels in 20 languages (available across multiple devices) to U.S. households. 

     

    Sling TV is the #1 Live TV Streaming Service  Sling TV is a next-generation service that meets the entertainment needs of today’s contemporary viewers. Visit www.Sling.com. We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

     

    Opportunity is here.

    Job Duties and Responsibilities

    This role is with the Sling Billing and Payments team running an efficient, successful, and scalable payment method across multiple partners.

     

    Responsibilities:

    • Review and monitor existing partner payment processes and performance to ensure a higher payment success rate
    • Work with partners to define requirements to enhance the partner payment platform across multiple partners
    • Benchmark existing processes to industry best practices and identify opportunities to improve the partner payment invoice recovery and reduce non-pay carrying costs
    • Discover new opportunities to grow and optimize the business through analytics, financial modeling, and business case development
    • Manage multiple initiatives to work across multiple partners
    • Develop requirements to optimize processes through process automation and other system enhancements and partner with internal Data, IT, Partner Operations, Marketing, and Finance teams to implement
    • Provide ongoing support for and input into initiatives with non-pay impact and partner with stakeholders to ensure processes are updated to accommodate any changes
    • Ability to effectively interact, verbally and in writing, with internal and external customers
    • Partner with data teams to develop reports and dashboards to track results and monitor to identify exceptions proactively and resolve issues in a timely manner

    #LI-SLING1

    Skills - Experience and Requirements

    A successful candidate will have the following skills:

    • Bachelor's degree from four-year college or university; or 3-5 years of experience; or equivalent combination of education and experience
    • Thorough understanding of the basic lifecycle of a financial transaction, from initial payment through settlement, is a plus
    • Ability to communicate effectively, both verbally and in writing to interact effectively across multiple stakeholders
    • Must have analytical/elicitation skills to ask the right questions of partners, dissect, organize, translate and cross-reference requirements
    • Ability to work as part of a team and be resourceful and adaptable
    • Strong quantitative, analytical and problem-solving skills; must be very comfortable with data.
    • Familiarity with databases (SQL) and experience with Microsoft Excel, Word, Outlook, and PowerPoint is required

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