• Business Operations Analyst - Technical Project Coordinator

    Location US-CO-Englewood
    Job ID
    Customer Management
  • Summary

    DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.


    Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.


    We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.


    Opportunity is here. We are DISH.

    Job Duties and Responsibilities

    This position will work on the Reporting and Optimization teams and act as a project manager to ensure resources are available from IT in a timely manner as well as clear and transparent communication with internal customers on projects. The teams provide support to the billing department through process automation and data visualization. A strong candidate is capable of organizing and communicating on multiple projects at a time. Candidates should have a solid understanding of or willingness to learn programming languages (such as SQL, C#) as well as automation and visualization tools (such as Tableau, SSIS) to best serve the team and its customers.


    Primary responsibilities fall into the following categories:

    • Liaison between the team and IT teams to ensure projects are submitted and seen to completion in a timely manner
    • Liaison between the team and other teams in the department to define project priority
    • Work closely the team to understand processes and capabilities to be able to represent the team accurately
    • Communicate project status and timelines across multiple teams

    Skills - Experience and Requirements

    A successful candidate will have the following:

    • Bachelor's Degree or equivalent from four-year College or technical school, preferably in Project Management, Business Administration, Computer Science, Finance, Mathematics or Statistics, and 2+ years of related experience, or equivalent combination of education and experience
    • Proficiency with Microsoft Office suite (Outlook, Word, PowerPoint)
    • Strong communication skills, both verbal and written
    • High degree of organization to ensure projects are on track and seen to completion
    • Ability to plan, multi-task, and manage time efficiently


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