DISH supports 135+ In-Home Services (IHS) facilities that deliver service solutions to customers in every zip code, across the entire country. The IHS organization encompasses thousands of talented and dedicated employees who serve in roles devoted to a flawless customer experience while delivering the industry's best products and services for DISH and many other national, household brands.
The Satellite Technician Manager provides leadership and manages overall direction for the Satellite TV Installation/Technician team to ensure 100% customer satisfaction. This person is responsible for reviewing performance, addressing escalated issues and resolving problems. Primary responsibilities are described below:
A successful Satellite Technician Manager will have the following: