• Regional Tower Manager

    Location US-PA-King Of Prussia | US-IL-Schaumburg
    Job ID
    DISH Network Services (DNS)
  • Summary

    DISH Wireless is changing the way the world communicates. We’re building out the first of its kind, ground-up network dedicated to M2M and IoT devices. Our immediate goal is building a network that will support the billions of coming devices and coverage in all major economic areas across America by 2020. We see a future of infinite connectivity built on a network dedicated to the new era of connected devices: A brand-new, standalone, 5G network unburdened by legacy infrastructures. 


    We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.


    Opportunity is here. We are DISH Wireless.


    Job Duties and Responsibilities

    The Regional Tower Manager will be responsible for supervising the Tower Climber/Technician teams that are executing the preventative maintenance, maintenance and repair of Dish’s Narrowband – Internet of Things (NB-IoT) network within a geographical region.  The Tower Manager will oversee multiple Tower Technician crews that will travel to tower sites and perform work at both ground and tower top locations.

    Primary responsibilities fall into the following categories:

    • Oversee Tower Technician Crews that are completing the following tasks: 
    • Maintain, and repair equipment within the Dish NB-IoT network within a given region
    • Perform equipment upgrades as applicable
    • Complete work on towers at heights of up to 500 feet
    • Ensure safety practices are constantly adhered to
    • Interface with Network operations and Construction operation teams
    • Interface with original equipment manufacturers (OEM) contacts
    • Other responsibilities:
    • Directly advise and influence decisions of Crew Leads and Cellular Tower Technicians in all aspects of tower maintenance
    • Act as safety observer and Quality Assurance representative while at the site, ensuring compliance with company safety program and related workmanship practices
    • Maintain proper use of company vehicles, credit cards, and other assigned assets
    • Ensure that all jobs are maintained in a site tracking tool with complete accuracy
    • Reinforce quality and safety standards, updates and ensuring those updates hit the field
    • Develop new processes and procedures to streamline job site procedures and documentation
    • Read and understand construction drawings and other applicable diagrams
    • Up to 60-80% travel may be required
    • May work evenings and weekends as needed

    Skills - Experience and Requirements

    Successful Regional Tower Managers have the following:

    • 5-10 years of experience in the Wireless Telecommunications Tower industry with the capacity to understand and manage multiple projects, multiple customers and personnel
    • 3-5 years of multi-site Operations Management experience managing multiple Supervisors and crews remotely
    • Previous Tower Climber experience preferred but not required
    • Experience working on communication towers up to 500 feet high
    • Strong communications skills with a polished ability to communicate both formally and informally with multiple, distinct audiences, including internal teams, senior management, customers, contractors, and external resources.
    • Demonstrate knowledge of cell site design, foundation design, grounding, fencing and tower erection
    • Experience working with Microsoft Office
    • Strong safety focus while performing work at heights or on the ground
    • Ability to respond in an “on-call” capacity to respond to network outages
    • Commitment to excellence and high standards
    • Ability to work as a member of a team
    • Ability to lift 80 lbs. regularly and up to 125 lbs. as needed
    • Ability to pass a pre-employment screen (Drug, Background, Driving)
    • Ability to maintain industry certifications i.e. CPR/First Aid, AED, RF Radiation Safety and Awareness, Competent Climber Certifications, OSHA 30, OSHA 10
    • Experience working with database platforms and site tracking tools (Preferred)
    • Experience tower climbing up to 500 feet high (Preferred)


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