• Business Operations Analyst II

    Location US-CO-Englewood
    Job ID
    DISH Network Services (DNS)
  • Summary

    DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry.  Over the past 30 years, DISH has built a talented group of leaders and support teams at its corporate headquarters in Englewood, Colorado. As the company continues to develop, offering new products and services to an increasing customer base, it looks to recruit outstanding candidates capable to turning ideas and strategies into world-class results. 


    We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.


    Come to DISH in our “In Home Services” division. Here you can become a part of an exciting organization that has the vision to be the leader in changing the way the world communicates by providing innovative technology, quality products, and dynamic services.



    Job Duties and Responsibilities

    The Business Operations Analyst conducts in-depth analysis on a wide range of employee experience initiatives, to include incentive programs, retention, promotion, compensation, and customer experience. Additionally, she/he uses quantitative methods to recommend changes that have significant impact on current programs and analyzes procedures for innovative and creative improvement opportunities.

    Primary responsibilities include the following:

    • Take ownership and develop a thorough understanding of key employee and customer impacting initiatives through analysis of current programs.
    • Develop analytic methodologies to identify areas of opportunity within key initiatives.
    • Work as part of a team to test and monitor new initiatives, gather insights, and make recommendations for future programs.  
    • Develop models of business data to quantify underlying drivers, predict future performance, and inform impactful business decisions.
    • Clearly and effectively articulate well thought-out analysis and solutions to management.
    • Work well as both an autonomous contributor and member of a larger team. 
    • Be flexible and nimble, adapting well to change in a dynamic business environment and work well with deadlines.  

    Skills - Experience and Requirements

    A successful Business Operations Analyst will have the following:

    • Bachelor's degree from four-year college or university - Mathematics, Finance, Economics, Industrial Engineering, Statistics, or Business a plus.
    • Apply objective, analytical, and orderly thinking to the analysis of complex problems.
    • Ability to communicate findings to management, suggest innovative business solutions, and develop real-time fixes to employee and customer impacting issues.
    • Superior conceptual and numerical analytic skills.
    • Proficient use of MS Office Suite
    • Experience with SQL, R, or Tableau is a plus
    • Desire to continually learn.
    • Ability to self-manage projects.


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