• Instructional Designer/Developer

    Location US-CO-Englewood
    Job ID
    DISH Network Services (DNS)
  • Summary

    DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry.  Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves.  We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider.  We are doing it again with the launch of the first live, internet-delivered TV Service – Sling TV, that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.


    Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.


    We have a bold sense of pride, adventure, and desire to win – it’s in our DNA.  And we’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.


    Opportunity is here.  We are DISH.

    Job Duties and Responsibilities

    The Instructional Designer/Developer II is a senior individual contributor position that works closely with the Manager of Curriculum to assist in content management and develop online and instructor-led curricula for various training programs. This position is within DISH’s Installation and Service group and will be located out of corporate headquarters offices in Englewood, CO.


    Primary responsibilities include the following:

    • Assists Manager of Curriculum, manage and lead the planning, development, design, and implementation of assigned programs; including tracking schedules, issues, and tasks.
    • Conducts needs analysis and partners with managers and supervisors to determine project needs, key deliverables and timelines. 
    • Analyzes work process and business challenges during the needs analysis. Studies system applications used by various departments in their business process and develops appropriate user documentation and training curricula.
    • Designs and develops top quality, coherent and concise online training courses, instructor led training materials, lesson plans and user documentation that supports the training strategy to improve overall user and business capabilities.
    • Interfaces with project managers, business analysts, developers, subject matter experts, and users during all phases of system analysis, testing, training, and deployment. Manages training projects from needs assessment to evaluation.
    • Provides user support as necessary. Provides instructional design strategy and guidance for various project sizes and teams, as well as essential guidance to peers via document and material reviews and feedback.
    • Other duties as required. This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position.

    Skills - Experience and Requirements

    A successful Instructional Designer/Developer will have the following:

    • Bachelor’s degree from a four-year college or university or equivalent; six years overall experience and two plus years instructional design experience; or equivalent combination of education and experience.
    • Ability to effectively interact with all levels of organizational staff. Competencies include excellent presentation/facilitation, organizational, analytical, interpersonal and written/oral communication skills.
    • Experience as a team lead for projects or programs. Strengths include leading by example, decisiveness, motivating others, and being highly adaptable to change.
    • Advanced to expert knowledge and skills with online and mobile learning delivery design techniques and strategies.


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