DISH Network L.L.C.

  • Support and Development Trainer

    Location US-AZ-Phoenix | US-CO-Thornton | US-CO-Littleton | US-OK-Tulsa | US-NJ-Roseland | US-TX-El Paso
    Job ID
    Indirect Sales
  • Summary

    DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry.  Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves.  We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider.  We are doing it again with the launch of the first live, internet-delivered TV Service – Sling TV, that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.


    Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.


    We have a bold sense of pride, adventure, and desire to win – it’s in our DNA.  And we’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.


    Opportunity is here.  We are DISH.

    Job Duties and Responsibilities

    A Support and Development Trainer III manages, researches, conceptualizes, builds and implements training projects for DISH’s outside sales vendors.  The Trainer will coordinate training with other members of the Sales Channel Training team and vendors by project managing training initiatives from development to delivery.  This position will also conduct large trainings, sales presentations and facilitator led workshops. 


    Primary responsibilities fall into the following categories:

    • Manage and drive performance of Vendor Training teams
    • Work daily with assigned Partner site(s) to manage all Training aspects including schedules, timing, class size, performance, reporting, disciplinary actions etc
    • Provide individual coaching for all Trainers in Vendor sites
    • Stay up to date with current business changes

    Skills - Experience and Requirements

    A successful Support and Development Trainer III will have the following:

    • 3-5 years training experience 
    • 2-3 years sales experience
    • Call center experience
    • 35-60% travel
    • Strong group facilitation and classroom management 
    • Ability to work on a remote team


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