DISH Network L.L.C.

  • Senior Engineer - Customer Networks

    Location US-AZ-Gilbert
    Job ID
    2019-49216
    Category
    DT Uplink Management
  • Summary

    DISH is a Fortune 250 company with more than $13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

     

    Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

     

    We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

     

    Opportunity is here. We are DISH.

    Job Duties and Responsibilities

    The Broadcast Networks Team is responsible for all aspects of the Broadcast Networks infrastructure including satellite uplink centers, data center and remote site operations. This includes architecture and design, creating standards and best practices, evaluate new technologies, fulfilling work requests, responding to incidents, supporting system change requests and project support.

     

    Candidates must be available to work an on-call schedule, nights, weekends, and holidays, as dictated by the needs of the business.

    • Provide Tier 2 and 3 escalated network support.
    • Perform fault management and problem resolution in a highly complex, mission critical network environment.
    • Work closely with other departments to ensure problem resolution and minimize time to restore.
    • Provide a high level of critical thinking in driving successful resolution of high-impact, complex, cross-functional problems.
    • Network change management: support modifications, maintenance to complex network systems.
    • Perform software and hardware upgrades to maintain the high-performance requirements of the environment.
    • Lead implementation of new systems into production network.
    • Perform capacity planning and management of Cisco LAN and WAN backbone connections.
    • Seek out and suggest opportunities for improvement, including changes in technologies and procedures.
    • Create and support network management objectives, policies and procedures.
    • Ability to train and assist junior engineers.
    • Ensure that network documentation is kept up-to-date.

     

    Skills - Experience and Requirements

    Qualifications:

    • Bachelor’s Degree in Computer Science, Computer Engineering or equivalent.
    • 4+ years of progressively related experience.
    • CCNP certification or equivalent knowledge and experience.
    • Must be able to participate in a 24x7 on-call rotation.
    • Requires high proficiency with Layer 3 routing and advanced routing technologies.
    • Must have advanced functional knowledge of the following technologies: BGP, OSPF and IP Multicast.
    • Must have excellent communication skills, effectively interact with management, vendors and customers and should be able to effectively communicate complex issues in a clear straightforward manner.
    • Ability to apply advanced troubleshooting skills to resolve complex problems are essential.
    • Must have hands-on experience with and working knowledge of the following equipment: Cisco Catalyst (7600s, 6500s, 3800, 9300), ASR.
    • Advanced knowledge of data security and firewalls.
    • Works effectively with cross-functional teams and must be flexible enough to deal with different technical skill levels and skill sets.
    • Ability to deal with concurrent problems and issues effectively. Proven ability to work in a dynamic and high pressure environment.

    #LI-VP1

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